For dental practices with capacity to see more patients
Vektora answers your patients on WhatsApp, books into your diary and gets back in touch with those who have not visited for a while. We configure and monitor it. Your team handles what needs a person.
Before you pay, we check your diary and agree a target for attended appointments. The pilot does not renew automatically.
Demonstration with fictitious data · message received at 22:47
Demonstration
Try the system as a patient would: ask about a first visit, request another time or change your mind. The video also shows how the booking appears in the test diary.
Demonstration environment. It does not book an appointment at a real practice. Use fictitious data and do not share medical or personal information.
How it works
The patient writes on WhatsApp and receives a reply with information approved by your practice and available times. They can progress with a booking while the front desk is busy or the practice is closed.
We prepare a follow-up with you for patients who meet the agreed criteria and may receive it. The message lets them reply and arrange a visit.
We review the bookings and attended appointments we can link to the system. Each week, you receive a summary of what happened and the adjustments made.
During the pilot, we focus on WhatsApp, bookings and one patient re-engagement flow. If you continue, the monthly service also adds confirmations, the agreed cancellation handling and review requests.
Fit
The pilot makes sense if you recognise these situations:
Some enquiries receive a late reply, particularly while the front desk is busy or outside opening hours.
You have patients who have not visited for some time and follow-up still to do.
There are free slots and capacity to see more patients.
One person on your team can help with the initial setup and handle conversations passed to them.
On the call, we review volume, your diary and the value of the visits we may help you secure. If we do not see enough opportunity, we tell you before proposing a pilot.
See if it fits my practiceThe pilot
We are bringing on our first three practices and will work directly with each one to configure the system, measure results and adjust it.
€600 + tax · one-off payment
Setup included for the agreed connection.
If you choose to continue:
€900/month + tax
No new setup fee and no lock-in.
We keep your price for the first 12 months of the monthly service for the contracted scope. You may cancel under the agreed terms.
The monthly service includes WhatsApp answering, patient re-engagement, confirmations, the agreed handling of cancellations and review requests.
At the end of the 45 days, we review the results with you. The monthly service begins only if you accept it.
Before charging you, we put in writing how many attended appointments the pilot must generate, how we will link them to the system and what your practice needs to provide for it to work.
A cancelled booking or a patient who does not attend does not count as an attended appointment. We also exclude appointments already booked before our intervention.
The 45 days begin when the system is activated. Guarantee conditions are agreed before payment, including the slots the practice will make available and the handling of conversations passed to the team.
One practice, one compatible diary and usage volumes defined before contracting. No payment is taken when you book the call.
Results
To assess whether to continue, we use your figures: what was collected, the cost of providing those visits and our fee. Time saved by the front desk is shown separately.
This example shows the monitoring format. These are not results from a practice or a forecast for yours. Linking an appointment to the system does not by itself prove that the patient would not have returned another way; we agree a cautious measurement with you.
Setup and team
We review your software, the opportunity and the flow we will activate. You receive the scope, price, target and conditions before paying.
Your team approves the administrative information and booking rules. We configure the connection and check it works before activation.
The 45 days begin. We review conversations, results and incidents, and make the agreed adjustments.
Strategy and relationship with your practice
Development and integrations
We are Vektora’s founders, based in Málaga. During the pilot, you will work directly with us: Danylo coordinates the work with you and Adam handles the technical configuration.
Questions
We check before charging you. The pilot includes one compatible connection within the agreed scope. If your case requires additional development, we explain it before you make a decision.
Yes. The system introduces itself as a virtual assistant. Administrative information and tone are configured with you, and conversations that need a person are passed to your team under the agreed rules.
The system handles administrative information and bookings. It does not diagnose or recommend treatment. Before activation, we agree which conversations are handed over, who receives them and which response appears when no staff member is available.
We need one contact person, approval of the information and diary rules, and your team to handle the conversations assigned to them. We take care of configuration, testing and system adjustments.
The practice approves the criteria and message before the flow is activated. Only patients for whom that follow-up is permitted are contacted, and requests not to receive it are respected.
Before accessing real data, we agree in writing how the data is processed, which providers are involved, the access required and what happens when the service ends. You may review that documentation before contracting.
It covers the €600 pilot payment if, provided the agreed operating conditions are met, the written target for attended appointments is not reached within 45 days of activation. The target, measurement and refund procedure are defined before payment.
No. The pilot does not renew automatically. If you accept the continuation, it is €900/month plus tax, with no new setup fee and no lock-in. We keep that price for the first 12 months of monthly service for the contracted scope; it does not mean you must stay for 12 months. If you do not continue, we disconnect the system and deliver the agreed records.
No. The pilot costs €600 total plus tax and lasts 45 days from activation. The €900/month plus tax is charged only for the later service if you choose to contract it.
An appointment the patient has attended. A pending booking, a cancellation or an appointment the patient does not attend does not count as an attended appointment.
Book
In an initial 15-minute call, we review how you handle enquiries, which diary you use and where Vektora may add value.
If it fits, the next step is to check the connection and prepare a proposal with the scope, target and conditions in writing.
The call is free. Booking it does not start the pilot or create any charge.
If we begin: €600 + tax for 45 days. Afterwards, only if you choose to continue: €900/month + tax.
Calendar not loading? Contact us on WhatsApp.